Frequently Asked Questions

A meeting recorder and video summarizer, sold as a subscription. Record a call with nothing joining it, get a summary with clickable timestamps, and ask questions about anything you have captured, in 35+ languages.

Google Meet, Zoom and Microsoft Teams through our browser extension or macOS app, plus YouTube links, Loom videos and direct uploads (MP4, MP3, WAV, MOV). If you can watch or listen to it, we can summarize it.

Sign up on the Free plan, no credit card. You can record a meeting or paste a link straight away, and the summary is ready within seconds of the recording ending.

Open the browser extension or the macOS app before the call starts and click record. The transcript builds as people talk, so you can ask about what was just said while the call is still running. Nothing appears in the participant list and nobody has to approve an extra attendee.

Not for browser capture: it uses the browser to record the screen and audio, and asks for those permissions when you start. The macOS app is there if you would rather capture outside the browser.

No. We never ask for calendar permissions and we do not track your schedule. You decide what gets recorded and when.

Under 30 seconds after you stop recording. It pulls out key points, decisions and action items, each with the timestamp you can click to jump to that moment.

Zoom, Google Meet, Microsoft Teams, or anything else that runs in a browser tab. Webinars, presentations and any screen with audio work the same way.

Yes. Transcription always keeps the language that was actually spoken, which is what makes it accurate. Summaries and answers come out in whichever of the 35+ languages you pick, so you can sit in a Japanese call and read it back in English.

35+, for transcription, summaries and answers alike.

Yes, on anything with video. Ask what a slide said, or what a demo was showing at 12:30, and it pulls the frames from that point and answers from them.

Yes. A Thread answers from every recording at once, or from whatever slice you have narrowed to by person, date or folder, and links each point back to the call it came from.

Cut silences, drop filler words, or keep one speaker and lose the rest. Export as MP4, WebM or audio, cropped square or vertical if it is going to Shorts, Reels or TikTok.

Yes, free forever and no credit card. It includes summaries, answers and multilingual support. Upgrade for more hours each month, or buy a bundle of hours that never expires.

Processing pauses until your hours reset next month. Upgrade for more each month, or buy a bundle that never expires. Your workspace and everything in it stay exactly as they were.

No. Sign up with Google and start on the Free plan straight away. We only ask for payment if you choose to upgrade or buy extra hours.

Anytime, from your settings. Upgrades are prorated so you only pay the difference, and downgrades take effect at your next renewal.

Major credit cards, PayPal, Apple Pay and Google Pay, through our reseller Paddle. Prices show in your local currency where we support it.

Yes, in one click from your account settings. No contracts and no per-seat fees. Your access runs to the end of the period you have already paid for.

Email us within 14 days of a payment and we will refund it. You do not need to give a reason. There is a free plan precisely so nobody has to pay to find out whether this works for them.

Transcripts and summaries are encrypted at rest and in transit. We never share, sell, or use your data to train AI models.

Only you, unless you share a link yourself. We do not use your content for anything other than running the service for you.

Yes. Delete a single recording or the whole account from your settings, and everything attached to it goes with it. There are no hidden archives.

Nothing is deleted when you cancel. Your workspace drops to the Free plan and everything you have stays where it is, so you can come back to it or export it whenever you want.

Common video (MP4, MOV, AVI, MKV, WebM) and audio (MP3, WAV, M4A, FLAC, OGG) formats, up to 2GB per file.

Not yet. Variability runs in the browser on any device, and there is a native macOS app. A mobile app is on the roadmap.

Email hello@variability.ai. A real person reads it, usually the person who built the thing you are asking about.