Frequently Asked Questions

Variability is an AI meeting recorder and video summarizer. Record meetings in one click, get instant summaries with action items. Chat with any video in natural language. 35+ languages supported.

Record meetings directly in your browser, import from YouTube or Loom, or upload your own video and audio files. We support most common formats including MP4, MP3, WAV, and more.

Sign up on the Free plan – no credit card required. Once registered, you can immediately start capturing meetings or adding videos. Our AI will process them and create summaries within seconds.

We support 35+ languages. We automatically detect the language of each meeting, then you can chat with the content in your preferred language.

Click record in your browser. You see the transcription appear in real-time. You can chat with the live transcript to clarify points or catch up if you joined late. No bots join the call.

No installation required. Meeting capture works directly in your browser using modern web APIs. Just grant microphone and screen permissions when prompted.

Never. Unlike other tools, we don't ask for calendar permissions or track your schedule. We value your privacy: you decide exactly what to record, when to record.

Summaries are typically ready within 30 seconds after you stop capture. You get key points, action items, and decisions automatically extracted.

Yes! Record Zoom, Google Meet, Microsoft Teams, or any browser-based meeting. Also works for webinars, presentations, and any screen content with audio.

Absolutely. Your captures are encrypted and only accessible to you. We never share your content with third parties. You can delete any capture with one click.

Yes! We support multilingual meetings. The transcription is always generated in the original language of the meeting for accuracy, but your instant summaries and interactive AI chat can be generated in any language you configure.

Our AI-powered summaries are highly accurate and capture key concepts, timestamps, and insights. You can always review the full transcript for complete details.

Yes! You can chat with your entire library or individual videos. The AI assistant can search across all your content and provide answers with specific timestamps.

Absolutely! You can create chat threads that span your entire library or select specific videos. The AI assistant understands context across all your content and provides comprehensive answers with timestamp references.

Yes. The Free plan is free forever, with no credit card, and includes AI summaries, chat with videos and multilingual support. Upgrade or buy extra hours whenever you need more.

Processing pauses until your hours reset next month. Upgrade for more each month, or buy a bundle of hours that never expires. Your workspace and all your content stays exactly as it was.

No! Sign up with Google and start on the Free plan immediately. We only ask for payment if you choose to upgrade or buy extra hours of processing.

Absolutely. Downgrade or upgrade whenever you want. Upgrades are prorated so you only pay the difference, and downgrades take effect at your next renewal.

We accept all major credit cards, plus PayPal, Apple Pay and Google Pay, through our reseller Paddle. Prices are shown in your local currency where we support it.

Yes, you can cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period.

Your content is encrypted at rest and in transit. We never share your data with third parties, and you can delete your content at any time.

Your data is stored on cloud infrastructure with strict access controls. Only you can access your transcripts and content unless you choose to export them.

Yes, you have full control over your data. You can delete individual videos or your entire account at any time from account settings. All associated data is permanently removed.

Only you have access to your content. We do not share, sell, or use your content for any purpose other than providing the service. Our AI processing is secure and private.

Videos are typically processed in about 30 seconds. Pro plan subscribers get priority processing for faster turnaround.

We support all common video formats (MP4, MOV, AVI, MKV, WebM) and audio formats (MP3, WAV, M4A, FLAC, OGG). Maximum file size is 2GB per file.

Currently, Variability is a web application that works on all devices through your browser. A mobile app is on our roadmap for future release.

We offer refunds on a case-by-case basis within 14 days of your initial payment. Contact [email protected] with your refund request and reason.

You can reach our support team at [email protected]. Lite plan users get email support within 24 hours. Pro plan subscribers receive priority support with same-day responses and access to async office hours.